Staging legal document
MIDTRANS Privacy Policy
This legal page is a staging draft and must be reviewed and approved before publication. Do not treat this page as the final privacy notice.
MIDTRANS privacy and data governance
Operational focus
Review status
The final notice must identify the responsible entity, purposes, lawful basis where applicable, retention, rights, service providers, international transfers, security contacts, and the process for privacy requests.
- Draft pending approval
- Owner review required
- No final legal effect
Operational focus
Public data-minimization rule
Visitors should provide the shipment, contact, and enquiry information needed for the requested operational review. Never submit passwords, one-time codes, or unnecessary sensitive information through public tools.
- Necessary data
- No credentials
- Controlled contact path
Conversion path
Discuss a shipment, customs question, or logistics requirement
Share the route, cargo, documents, and timing once. MIDTRANS can review the same structured request through WhatsApp, email, or the contact desk.
Origin, destination, pickup point, delivery point, and preferred freight mode.
Commodity, weight, volume, documents, readiness date, and customs questions.
Operations follow up through official MIDTRANS channels before any commitment.